Delete your account and all data

In the app

Open Wafi → Settings → Delete account and all data. Type your business name to confirm, then tap "Delete everything now". Only the account owner can do this, not staff.

What is deleted

Deleted at once and for good: accounts, customers and their numbers, entries, cheques and their photos, voice notes and photos, your chat with Wafi, the log and staff numbers, your sign-in and backup email addresses, your account's link to Apple or Google (we also revoke Wafi's access with Apple), and the copy on your phone. Reminders and statement links stop at once. This cannot be undone.

Your subscription

Deleting the account does not cancel your subscription. Cancel it in your App Store or Google Play settings at least 24 hours before the renewal date, so you are not charged again.

What we cannot delete

WhatsApp messages already on your phone and your customers’ phones; you delete those in WhatsApp. Encrypted backups are erased within 30 days. Apple and Google keep their purchase records under their own policies.

If you cannot sign in

Write to us from your registered phone number or email address, and we will delete the account within 7 days after confirming it is yours.

WhatsApp: +1 276-500-9234 · Email: [email protected]